Local Government
Digital Transformation for Councils & Public Bodies
Local authorities are under pressure to deliver more with less while improving citizen outcomes. Digiovations helps councils modernise services, automate processes, and make better use of their existing Microsoft investments.
The Problems We Hear Most
The recurring themes in first conversations with this sector.
More demand, same headcount
FOI requests, complaints, planning consultations and service enquiries all carry statutory or published deadlines that do not flex when teams shrink. Most of that work still arrives by email and gets tracked in spreadsheets, which is exactly where deadlines get missed.
Siloed line-of-business systems
Every department runs its own system, none of them share a view of the resident, and the incumbent vendors quote integration at prices that end the conversation. The practical answer is usually a thin layer over what exists rather than a heroic replacement programme.
Paying for Microsoft, using a fraction of it
Most councils already licence Microsoft 365 and with it much of the Power Platform, then buy point solutions for problems those licences could solve. The capability is paid for; what is missing is the time and the build skills, and that is a much cheaper gap to close.
How We Help Local Government
Both pillars working together for your sector.
Ignite Studio for Local Government
- Citizen-facing service portals and mobile applications
- AI chatbots for council service enquiries and signposting
- Custom applications for planning, licensing, and environmental health
- Data integration platforms connecting siloed departmental systems
Evolve Works for Local Government
- Power Automate workflows for FOI requests, complaints, and approvals
- Power BI dashboards for performance reporting and budget monitoring
- SharePoint intranets for cross-departmental knowledge sharing
- Power Apps for building control, housing repairs, and waste management
Our Approach
Councils rarely need new platforms. They need the ones they already pay for to do more, which is why our local government work leans on Power Apps, Power Automate, Power BI and Copilot Studio inside your existing Microsoft tenancy. That keeps data where it already lives, avoids new infrastructure procurement, and means your own team can maintain what we build.
Digiovations is a Microsoft Partner led by a Microsoft MVP, is Cyber Essentials Plus certified, and is accredited on G-Cloud 15, GCA (formerly Crown Commercial Service) and Bloom, with engagement at published SFIA rates. Fixed scopes and elapsed-time delivery are published on our service pages, so budget conversations start from real numbers rather than estimates.
Frequently Asked Questions
We are locked into a major system contract. Can you still help?
Yes, and this is the most common situation we walk into. We build around core systems for revenues, housing or social care rather than proposing to replace them. The quick wins are almost always at the edges: intake, triage, tracking, reporting and the handoffs between departments.
How quickly can we see something working?
Power Platform builds are measured in weeks, not quarters, and each service page publishes its timelines and fixed scopes. A single painful process, automated end to end, is the usual first project because it proves the approach with contained risk.
What happens to resident data?
It stays in your Microsoft tenant, in UK regions, under your existing governance and retention policies. We support DPIAs where processing changes, and where AI is involved your data is never used to train models. Digiovations is Cyber Essentials Plus certified.
What is the procurement route?
Councils and other public bodies purchase through our G-Cloud 15 framework position at published SFIA rates, and we are also accredited on GCA (formerly Crown Commercial Service) and Bloom. Your procurement team chooses the route; we fit it.
Ready to Transform Local Government?
Book a free discovery call and let's explore how we can help.
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