Housing
Digital Solutions for Housing Associations & Property Management
Housing providers face growing tenant expectations, regulatory demands, and the need to manage ageing stock efficiently. Digiovations helps housing organisations modernise their operations and improve tenant experience.
The Problems We Hear Most
The recurring themes in first conversations with this sector.
Regulatory scrutiny is rising
Tenant Satisfaction Measures, consumer standards and tightened expectations around hazard and repairs response all demand evidence, and evidence demands systems. Boards asked to attest to performance need data that comes from how the work is actually done, not from retrospective spreadsheet exercises.
Repairs swallow everything
Reporting, triage, contractor coordination and follow-up each involve manual handoffs, and tenants fill the gaps by phoning to chase. Every handoff that becomes a workflow is time returned to the team and a call that never needs to happen.
Stock data you cannot fully trust
Condition surveys, compliance certificates and component data live across the housing management system, contractor portals and shared drives. Decisions about ageing stock end up made on partial information because assembling the full picture takes too long.
How We Help Housing
Both pillars working together for your sector.
Ignite Studio for Housing
- Tenant self-service portals and mobile applications
- AI-powered repairs diagnosis and scheduling platforms
- Property inspection and compliance management applications
- Void management and lettings automation platforms
Evolve Works for Housing
- Power Automate workflows for repairs reporting and contractor management
- Power BI dashboards for stock condition, rent arrears, and KPI tracking
- SharePoint solutions for document management and policy compliance
- Power Apps for estate inspections and ASB case management
Our Approach
Housing providers usually have a core housing management system they will keep for years. The gap is everything around it: repairs triage, estate inspections, compliance evidence, contractor coordination and tenant communication. We build that layer on the Microsoft platforms most associations already licence, integrated with the housing management system rather than fighting it.
That matters because regulator-facing reporting is only as good as the data capture behind it. Structured apps and automated workflows produce evidence as a by-product of doing the work. Digiovations is Cyber Essentials Plus certified, and registered providers can buy through our G-Cloud 15, GCA (formerly Crown Commercial Service) and Bloom framework positions at published SFIA rates.
Frequently Asked Questions
Can you integrate with our housing management system?
Yes, and we usually start read-only: surfacing what the system already knows into apps and dashboards people actually use, then adding write-back where the value is proven. The housing management system stays the system of record throughout.
Can you help with Tenant Satisfaction Measures reporting?
We build the data capture and Power BI reporting so the measures come from live operational data rather than a quarterly scramble. The regulator conversation stays yours; our job is to make sure the numbers behind it are dependable and always current.
How quickly can we improve the repairs experience?
Workflow and app builds on the Power Platform are measured in weeks, with fixed scopes and timelines published on each service page. Repairs intake and triage is a common first project because tenants feel the difference quickly.
What about tenant data protection?
Tenant data stays in your Microsoft tenant in UK regions under your governance. We support DPIAs where processing changes, and where AI is involved your data is never used to train models. Digiovations is Cyber Essentials Plus certified.
Ready to Transform Housing?
Book a free discovery call and let's explore how we can help.
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