Copilot Studio Agents
Your knowledge, answering for itself
Your organisation answers the same questions hundreds of times a week: HR policy, IT how-tos, service eligibility, process steps. A Copilot Studio agent answers them instantly, accurately, and only from sources you approve, inside the Microsoft 365 security boundary you already trust.
We handle the parts that make the difference between a demo and a dependable service: knowledge source curation, grounding and guardrails, authentication, Teams and web deployment, and the analytics loop that improves answers over time.
to an Agent Pilot answering real questions from your own documents, in Teams
What We Deliver
- Internal helpdesk agents for HR, IT, and policy questions in Microsoft Teams
- Customer-facing agents on your website with handoff to live staff
- Agents with actions: raising tickets, booking, updating records via Power Automate
- Knowledge grounding from SharePoint, Dataverse, and curated document sets
- Authentication, data loss prevention, and responsible-AI guardrails
- Usage analytics and continuous answer-quality improvement
Engagements & Pricing
Clear deliverables, timelines, and investment levels. No hidden costs.
Agent Pilot
A working Copilot Studio agent on a focused knowledge domain, deployed to a pilot group in Teams.
Production Agent
A fully governed agent with curated knowledge sources, actions, authentication, analytics, and rollout support.
Agent Estate
Multiple agents across departments with shared governance, a knowledge-management process, and internal capability handover.
Engagements are fixed-price against a stated effort estimate. Effort is what we commit to deliver in, not a day count we bill against. All prices exclude VAT, charged at the prevailing rate.
Not sure which tier fits? Start with the free AI readiness checklist, or the £499 AI Opportunity Report: one call, then a written answer on where AI pays, before you commit to a build.
Frequently Asked Questions
What is Microsoft Copilot Studio?
Copilot Studio is Microsoft's platform for building custom AI agents: chat assistants grounded in your own content and connected to your own systems. Unlike generic chatbots, Copilot Studio agents run inside your Microsoft 365 tenant, respect your existing permissions, and can take actions such as raising tickets or updating records.
How long does a Copilot Studio agent take to build?
A pilot agent on a focused knowledge domain, such as HR policy, can be live with a test group in one to two weeks. A production agent with curated knowledge, authentication, actions, and analytics typically takes three to six weeks.
How much does a Copilot Studio agent cost?
Our pilot engagements start at £4,500. A production-grade agent with governance, actions, and rollout support typically costs £10,000-£24,000, plus Microsoft's Copilot Studio licensing (message-based pricing we help you model before committing).
Will the agent give wrong answers?
Agents we build answer only from knowledge sources you approve, cite where each answer came from, and say "I don't know" rather than guess. We test against a question bank before launch and review real conversations after, tightening sources and guardrails as part of the engagement.
Copilot Studio or a custom AI agent: which do we need?
Copilot Studio is usually right for question-answering and assisted tasks inside Microsoft 365. For autonomous agents that process documents or run multi-step workflows unattended, a custom build on Azure AI Foundry or Claude is often a better fit. We deliver both, and will tell you honestly which your use case needs.
Ready to Talk Copilot Studio Agents?
Book a free discovery call. We'll tell you honestly what's worth doing and what it will cost.
Book Your Free Discovery CallNot ready for a call? Take the free AI readiness checklist. Ten questions, five minutes, scored instantly.